We strive to ensure that you receive the best quality Childrens Gift product with the best customer service. However we are only human...and sometimes things can go wrong. If anything is not as you expected please contact us and we will try our best to resolve it for you.
You can cancel and withdraw from your order withing 2 weeks of receiving your goods. No reason is necessary for the withdrawal, which should be given in writing prior to you returning the item/s. (An e-mail will suffice). This right will have been fulfilled if you return the goods in their original condition (ie unworn and tagged) to:
Thingimijigs, Unit 8a, Enterprise Way, Empire Court, Liverpool Road, Burnley, Lancashire, BB12 6LT
We will either refund or replace your items as soon as we receive the items back in the condition they were sent in. We will not, however refund your return postage costs.
If on delivery you find any item is damaged, please contact us and let us know. We will then either issue a refund or replacement once the items have been returned to us. We will refund the postage costs you incur, or send you a return address envelope to return the items in.