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Terms & Conditions

Our Promise to You

We strive to ensure that you receive the best quality Childrens Gift product with the best customer service.  However we are only human...and sometimes things can go wrong.  If anything is not as you expected please contact us and we will try our best to resolve it for you.

Right to Cancel

You can cancel and withdraw from your order withing 2 weeks of receiving your goods.  No reason is necessary for the withdrawal, which should be given in writing prior to you returning the item/s.  (An e-mail will suffice).  This right will have been fulfilled if you return the goods in their original condition (ie unworn and tagged) to:

Thingimijigs, Unit 8a, Enterprise Way, Empire Court, Liverpool Road, Burnley, Lancashire, BB12 6LT

We will either refund or replace your items as soon as we receive the items back in the condition they were sent in.  We will not, however refund your return postage costs.

Damaged goods

If your item is damaged or faulty upon delivery, then please contact us, so we can sort this out for you, we will ask you to return the item, so that we can pass to the manufacturers to inspect the damage.  We will refund your return postage costs in this case.

If your goods develop a fault within 28 days of delivery, the goods may be returned for either refund in full, or replacement. Replacement only is offered after 28 days and before 12 months. These promises do not apply to faults caused by accident, neglect or misuse.

Pricing

All prices are in £ sterling, inclusive of VAT (where applicable in UK law), and inclusive of packaging and delivery charges to any address in UK.

Payment

We accept all major UK debit and credit cards. We accept Visa and Mastercard. We can also take these payments over the telephone.

Product images and descriptions

Items shown on this website should be in stock. If any of your chosen items is not in stock, you will be advised of our best estimate of availability, and offered either an alternative item if possible, or a refund of your order.

Product images and descriptions

Please note that the colour of images shown on this website may be affected by the technology used to access it. Whilst we do our best to faithfully reproduce colours, some variation may occur.

Accepting orders and security

When you place an order, either by telephone or in writing, we will treat it as an offer to buy. If we accept your order, we will send you a confirmation e-mail with your order number, However, we will be entitled to refuse to accept your order if we feel it necessary, in which case we will e-mail you as soon as we can to let you know.

When you receive your e-mail confirmation, you will have an opportunity to check the details and correct any errors.

In deciding whether to accept your order we may use the information you have given to us, or we already hold about you, or which we receive from any enquiry we may make with various agencies, to confirm your identity. This assists us to protect you and us from fraudulent transactions. If we decline your offer on security grounds we may contact you to seek an alternative payment method or to contact us to clarify.

Cancellations

We are pleased to offer a no-quibble cancellation policy, which comply with The Consumer Contracts Regulations.

Should your purchase not be suitable in any way, you may normally cancel your purchase for a refund / alternative item.

Please contact us, so we can issue a returns number & returns address details.  Items should be returned within 14 days of receipt and need to be in their original condition (ie tags and bags intact).  We will then refund your original payment for you.  You are responsible for the return postage charges.

Legal

Sales on this web site are governed by English law and you agree to submit any dispute to the non-exclusive jurisdiction of the English courts. All orders are subject to these terms and conditions and no amendments will be accepted by us. These terms and conditions do not affect your legal rights.

These terms and conditions only cover the Thingimijigs web site. Any other web sites to which you link from this site may be governed by their own terms and conditions. We accept no responsibility or liability for the content of web sites which are not under our control.

We are required by law to tell you that sales can be concluded in English only and that we do not file copies of customer contracts.

Thingimijigs.co.uk is a trading name of Thingimijigs; Unit 8a , Enterprise Way, Liverpool Road, Burnley BB12 6LT, ENGLAND

We do not guarantee that this web site will be compatible with all customers computers.

Copyright

Thingimijigs owns the copyright in all materials on this site, which may be used, downloaded, copied, reproduced, republished, posted, broadcast, transmitted or linked only for your own personal and non-commercial use. You agree not to adapt, alter or create any derivative work from any material on this site, or to restrict or inhibit the use or enjoyment of this site by anyone else. It is not permitted to create any link to or from this web site without our prior written consent.

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Page updated 10th May 2018, 13:16
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